PikPok - Android Ad Availability – Incident details

We have force-updated all Android users to version 1.59.1 after confirming that it resolved the issue for users over the weekend.

Thank you again for your patience. If you are still experiencing issues, please contact our support team at https://support.pikpok.com/.

We have rolled out the fix to all Android players, update 1.59.1 is now available for download on the Google Play Store.

Thank you again for your patience. If you are still experiencing issues, please contact our support team at https://support.pikpok.com/.

We have begun rolling out the fix to a portion of our Android user base. Once we have confirmed that it resolves the issue and ads are restored, we will proceed with rolling it out to the rest of our players.

Our team has located a probable cause and is currently wrapping up testing on this fix, with the intention of rolling it out later today.

We understand how frustrating this can be and appreciate your patience and understanding as we work on a solution. We’ll continue to provide updates here until the issue is fully resolved.

Thanks for your patience!