PikPok - Notice history

All systems operational

Rival Stars: Horse Racing - Operational

Into the Dead: Our Darkest Days - Operational

100% - uptime
Jun 2024 · 100%Jul · 100%Aug · 100%

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Jun 2024
Jul 2024
Aug 2024

Into the Dead 2 - Operational

100% - uptime
Jun 2024 · 100%Jul · 100%Aug · 100%

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Jun 2024
Jul 2024
Aug 2024

Notice history

Aug 2024

Login and Steeplechase Live Issue
  • Resolved
    Resolved

    This issue has now been fixed, with our team monitoring for issues. Players affected may now play their game as normal.

Jul 2024

Scheduled Maintenance
  • Completed
    July 31, 2024 at 10:45 PM
    Completed
    July 31, 2024 at 10:45 PM
    Maintenance has completed successfully
  • In progress
    July 31, 2024 at 9:45 PM
    In progress
    July 31, 2024 at 9:45 PM
    Maintenance is now in progress
  • Planned
    July 31, 2024 at 9:45 PM
    Planned
    July 31, 2024 at 9:45 PM

    Rival Stars Horse Racing mobile is undergoing maintenance

    Maintenance is expected to last 1 hour. During this time, access to Rival Stars Horse Racing may be unavailable.

    Thanks for your patience.

Division 1 Flat Racing Live Issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are aware of an ongoing in-game error where players can enter Division 1 Flat Racing events but cannot complete the race.

    Our team is actively working to resolve the issue and get our players racing again.

    We apologize for any inconvenience this may have caused, and we appreciate your patience while we resolve the issue.

     

Jun 2024

1.53 Rollout Login Issues
  • Resolved
    Resolved

    This issue has now been resolved. Players affected may now play their game as normal.

  • Identified
    Identified

    We are aware of players being unable to login after updating to Release 1.53.

    We have temporarily paused rollout until this issue is resolved.

Announcement
  • Completed
    June 29, 2024 at 1:00 AM
    Completed
    June 29, 2024 at 1:00 AM
    Maintenance has completed successfully
  • In progress
    June 24, 2024 at 1:00 AM
    In progress
    June 24, 2024 at 1:00 AM
    Maintenance is now in progress
  • Planned
    June 24, 2024 at 1:00 AM
    Planned
    June 24, 2024 at 1:00 AM

    Live Events are paused until the end of this week!

    You can still head off to Steeplechase Stars and enjoy the adrenaline rush of hitting that perfect jump! With no breeding tasks, no restrictions, and no training tasks you can enjoy 100% pure racing!

Live Event Points Issue Status Update
  • Resolved
    Resolved

    We are pleased to announce that Flat Racing Live Events are now back online.

    The Cross Country event has concluded and will be reinstated following Release 1.53.

    Apologies for any inconvenience caused by the impacted leaderboards.

    We will be investigating the extent of the incident and will be providing compensation at a later date.

    We appreciate your patience and understanding.

  • Update
    Update

    Great news! We are turning Live Events back on within the next 2 hours. We appreciate your patience and understanding during this time. Once the issue is fully resolved, we'll provide an update along with appropriate compensation. Thank you for your continued support!

  • Update
    Update

    Due to the ongoing issues with Live Events today, these are being disabled until tomorrow 1PM. We understand that this is an inconvenience and we sincerely apologise. Once we have resolved this issue, we will post an update and the appropriate compensation will be made. Thank you for your understanding and patience.

  • Monitoring
    Monitoring

    We are aware of an ongoing in-game error where players are not receiving points for their races in Live Events.

Scheduled Maintenance for 1.53 Traits Update
  • Completed
    June 18, 2024 at 11:00 PM
    Completed
    June 18, 2024 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    June 18, 2024 at 10:00 PM
    In progress
    June 18, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    June 18, 2024 at 10:00 PM
    Planned
    June 18, 2024 at 10:00 PM

    During this time, access to Rival Stars Horse Racing may be unavailable. Thank you for your patience and understanding while maintenance is underway.

    Maintenance Details:

    • Game: Rival Stars Horse Racing Mobile

    • Date: Tuesday, June 18th

    • Start Time: 10:00 PM UTC

    • Expected Duration: 1 Hour

    Local Times:

    • EDT: 6:00 PM - June 18th

    • UTC: 10:00 PM - June 18th

    • CEST: 04:00 AM - June 19th

    • AEDT: 09:00 AM - June 19th

    • NZT: 10:00 AM - June 19th

Jun 2024 to Aug 2024

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