PikPok - Notice history

All systems operational

Rival Stars: Horse Racing - Operational

Notice history

Jan 2025

Android Ad Availability
  • Resolved
    Resolved

    We have force-updated all Android users to version 1.59.1 after confirming that it resolved the issue for users over the weekend.

    Thank you again for your patience. If you are still experiencing issues, please contact our support team at https://support.pikpok.com/.

  • Update
    Update

    We have rolled out the fix to all Android players, update 1.59.1 is now available for download on the Google Play Store.

    Thank you again for your patience. If you are still experiencing issues, please contact our support team at https://support.pikpok.com/.

  • Monitoring
    Monitoring

    We have begun rolling out the fix to a portion of our Android user base. Once we have confirmed that it resolves the issue and ads are restored, we will proceed with rolling it out to the rest of our players.

  • Identified
    Identified

    Our team has located a probable cause and is currently wrapping up testing on this fix, with the intention of rolling it out later today.

    We understand how frustrating this can be and appreciate your patience and understanding as we work on a solution. We’ll continue to provide updates here until the issue is fully resolved.

    Thanks for your patience!

  • Investigating
    Investigating

    We are currently aware of an issue affecting ad availability for our Android users. Our team is actively investigating the cause and working hard to resolve it as soon as possible.

    We understand how frustrating this can be and appreciate your patience and understanding as we work on a solution. We’ll continue to provide updates here until the issue is fully resolved.

    Thanks for your patience!

Dec 2024

No notices reported this month

Nov 2024

No notices reported this month

Nov 2024 to Jan 2025

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